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Legal

Data Retention & Deletion

Effective date: 17 May 2026 | Last updated: 17 May 2026

1. Retention Principles

Data is retained only as long as needed for service operation, security, billing traceability, legal obligations, and support continuity.

2. Subscription and Cancellation State

After cancellation, account data may remain in a limited or read-only state for the retention period defined by your plan terms and legal obligations.

3. Deletion Requests

Verified deletion requests are processed according to account ownership rights, team/business dependency checks, and legal recordkeeping exceptions.

4. Backup and Audit Constraints

Some records may persist for backup integrity or audit consistency for a limited period before final purge cycles complete.